Cancellation Policy

Moon Palace Guest House – Cancellation Policy

We understand that travel plans may change. Please review our cancellation policy below:

Cancellation Rules

• Cancellations must be informed via phone or WhatsApp.
• Free cancellation is allowed if canceled at least 24 hours before check-in.
• If canceled within 24 hours, a partial charge may apply.
• Same-day cancellations or no-shows may result in full booking amount charged.

Late Arrival / No Show

• Rooms will be held only for a limited time unless informed.
• Failure to check in without prior notice will be treated as a no-show.

Date Changes

• Date changes are subject to availability.
• Price differences may apply.